FAQ

Where are you located?

OKEECHOBEE, FL
(Exact location and parking details will be provided after booking confirmation)

What services do you offer?

We specialize in the following beauty treatments as of this moment:

  • Facial & Body Waxing

  • Eyelash Extensions (Strips & Clusters ONLY)

  • Lash Lift & Tint

  • Brow Tint

How do I book an appointment?

All appointments must be booked online via https://lmedusaesthetics.as.me/
A NON-REFUNDABLE DEPOSIT is required to book your slot on some services.

Do you accept walk-ins?

We are BY APPOINTMENT ONLY to ensure each client receives dedicated attention.

What is your cancellation policy?

Cancellations must be made at least 24 HOURS IN ADVANCE.
Late cancellations or no-shows will forfeit the deposit and may be subject to a rebooking fee.

What should I do to prepare for a waxing appointment?

  • Hair should be at least ¼ inch long (about the size of a grain of rice).

  • Avoid exfoliating the area 24–48 hours before your appointment.

  • Please arrive with clean, dry skin—no lotions or oils.

Can I wear makeup or mascara to my lash appointment?

No. Please arrive with clean lashes and no eye makeup for best results and retention.

Are there age restrictions?

Clients must be 18+, or 16+ with parental consent depending on the service.

What if I’m running late?

A 10-minute grace period is allowed.
Beyond that, your appointment may be canceled or shortened out of respect for the next client’s time.

Do you offer refunds?

Due to the nature of our services, all sales are final. However, we are committed to client satisfaction—please reach out within 24 hours if you have concerns.